I was able to get earliest requested appointment on line very easily and the clinic staff followed up courteously with phone call/email. The website was also excellent. They have 24 x7 live support when you visit them at www.colonrectalmd.com. During visit, staff was very courteous & helpful.The surgeon listened to my health issue very carefully & patiently, asked right questions and after examining disused with me options. I got the needed treatment from the Surgeon which she rendered gently & constantly checked about my comfort. I would have no hesitation in recommending Dr Astha Bhatt to my friends.